If you need to get in touch with us, this page has everything you need
If you're an existing customer, you'll receive priority support by submitting a ticket via our customer portal.
Alternatively, you can contact us using the form below:
All technical support and billing enquiries must be raised through our free, easy to use online customer service system at portal.hostworld.uk.
This ensures our team can access all your relevant details, and also acts as an extra security measure to prevent unauthorised changes to your account.
63/66 Hatton Garden
Fifth Floor Suite 23
Sales Only: 0800 678 5914
If your query relates to abuse on our network please email email@example.com and we will repsond within 48 hours.
If your query relates to a complaint about our service please email firstname.lastname@example.org and we will repsond within 48 hours.
"From very first contact Hostworld put me at ease, explained the process and assured me that they had everything in hand. And they did! They migrated our complete website to their servers, made sure everything was working as it should, and kept me informed of their progress."
"My experience with HostWorld.uk and the service as well as the quality of tech support I’ve received from them is, without question, one of the best if not the very best I ever had from any hosting provider. My migration to you will be my last. Thank you so much guys. Great job."
"Thank you very much for the excellent service I have received from Hostworld. My emails work very well following the help you gave installing my new domain on all my devices. My internet and email security has been greatly enhanced, my server space increased."
"I just want to say a massive thank you for your service. I run a music forum and people begged me to do a virtual party for the easter weekend during the COVID lock down, live DJ's etc. After many hours of trying different providers, youtube, facebook, twitch and so on..."
"Josh has been attentive to our needs from the word Go! Absolutely amazing support and I cannot find a single fault with their service at all. Highly recommend these guys. We're with them for the foreseeable!"
"Great value, great service, great performance. The best of every world with this company. Highly recommended for all types of hosting needs. Andrew specifically has been great to work with."
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