hostworld collects the following data:
You directly provide hostworld with most of the data we collect. We collect data and process data when you:
hostworld collects your data so that we can:
When hostworld processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases. We may share personal data about you with the following third parties:
hostworld stores your personal data and payment information on databases located in the UK which are backed up to remote servers nightly using an encrypted transport link. We will take reasonable security measures to protect your personal data in our databases.
If you opt into marketing emails, hostworld may send you information about products and services of ours that we think you might like, as well as those of our partner companies. However, we will never provide any third parties with your personal details, including your name, email address or any other personal data without your expressed, prior consent.
hostworld would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email email@example.com.
Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
Here's how to prevent new cookies from being installed and how to delete existing cookies. The exact procedure depends on which browser you are using. We provide links the documentation of the most popular web browsers below. You can use the same instructions to opt out of cookies for this website, but as we've stated above this may affect your ability to use our website and services.
We utilise Google Analytics on our website to provide important data to us and you can find information about how Google uses your data when you access our website by visiting https://www.google.com/policies/privacy/partners/.
Should you wish to report a complaint or if you feel that hostworld has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.
Information Commissioner's Office
Telephone: 0303 123 1113
"From very first contact Hostworld put me at ease, explained the process and assured me that they had everything in hand. And they did! They migrated our complete website to their servers, made sure everything was working as it should, and kept me informed of their progress."
"My experience with HostWorld.uk and the service as well as the quality of tech support I’ve received from them is, without question, one of the best if not the very best I ever had from any hosting provider. My migration to you will be my last. Thank you so much guys. Great job."
"Thank you very much for the excellent service I have received from Hostworld. My emails work very well following the help you gave installing my new domain on all my devices. My internet and email security has been greatly enhanced, my server space increased."
"I just want to say a massive thank you for your service. I run a music forum and people begged me to do a virtual party for the easter weekend during the COVID lock down, live DJ's etc. After many hours of trying different providers, youtube, facebook, twitch and so on..."
"Josh has been attentive to our needs from the word Go! Absolutely amazing support and I cannot find a single fault with their service at all. Highly recommend these guys. We're with them for the foreseeable!"
"Great value, great service, great performance. The best of every world with this company. Highly recommended for all types of hosting needs. Andrew specifically has been great to work with."
(last 30 days)
(last 30 days)
(last 7 days)
Our UK based in-house support is ready to assist...
Ticket resolution time (average - last 7 days)
Call duration (average - last 30 days)
Live chat wait time (average - last 30 days)
Tickets solved in 1 response (last 30 days)
Hold time (target)
Live chat resolution time (average - last 30 days)