What are the nameservers for my hosting package?

The nameservers for Hostworld shared, reseller and WordPress hosting are ns1.serverworld.uk, ns2.serverworld.uk, ns3.serverworld.uk and ns4.serverworld.uk. Enter all four at your domain registrar.

Before you start

• Have access to your domain registrar login, or the Hostworld Client Area if the domain is registered with us.
• Make sure the DNS records you need exist with the provider you are moving to. Check A or AAAA, MX, SPF, DKIM and DMARC in particular.
• If DNSSEC is enabled at your registrar, remove or update the DS record before changing nameservers to avoid validation failures.

Step 1: Open your domain’s nameserver settings at the registrar

You change authoritative nameservers at your registrar. Do not try to do this in cPanel’s Zone Editor. Look for a Nameservers section in your registrar’s domain management screen.

If your domain is registered with Hostworld

Sign in at https://portal.hostworld.uk/. Open your domain from the Domains area. In the Nameservers section, replace the existing entries with the Hostworld values below and save. WHMCS labels and layout can vary, so look for a Nameservers box with Primary and additional fields.

GoDaddy

Follow GoDaddy’s guide to change nameservers, then paste the Hostworld values below: GoDaddy: Change my domain nameservers.

Namecheap

Follow Namecheap’s guide to change nameservers, then paste the Hostworld values below: Namecheap: How to change DNS for a domain.

Step 2: Enter the Hostworld nameservers and save

• ns1.serverworld.uk
• ns2.serverworld.uk
• ns3.serverworld.uk
• ns4.serverworld.uk

Enter hostnames, not IP addresses. Use all four for resilience. Take care to type serverworld.uk, not hostworld.uk. These values are also in your Hostworld Welcome Email. If you cannot find it, open a support ticket and we will re‑send it.

Step 3: Verify the change

Registrar updates are not instant. They publish the new delegation after processing, then recursive resolvers may continue to use cached data until it expires. Check progress with a WHOIS lookup or a public DNS checker for your domain’s NS records. When you see the four serverworld.uk hosts listed, the delegation has switched.

If it does not work

• Wrong nameserver values or too few entered. Fix any typos and make sure all four are present. Nameserver fields must be hostnames, not IPs.
• DNSSEC still enabled with old DS records. A stale DS at the registrar will cause SERVFAIL. Remove the DS record or update it to match the new DNS provider’s keys, then test again.
• Missing DNS records at the new provider. Changing nameservers does not copy your A, MX, SPF, DKIM or other records. Create the required records with the new authoritative DNS before or immediately after switching, then test your website and email.

What next

For a deeper explanation of nameservers, delegation and timing, see the Domains section of our How‑To library: /how-to/domains/. You can also browse all Hostworld how‑tos for related domain and DNS tasks. If you need one of our team to check the values or re‑send your Welcome Email, open a support ticket.