Guides
Step by step guides to hosting, servers, domains and email, from the company that runs them.
How to Access your Email Account from cPanel Webmail?
Access your email through cPanel Webmail by visiting yourdomain.tld:2096 with your mailbox credentials, or open it directly from cPanel without nee...
WindowsWindows Remote Desktop – Disconnections whilst using default RDP port (3389)
Brute-force traffic on the default RDP port 3389 causes disconnections and account lockouts. This guide shows how to move xrdp to a different port,...
ResellerHow to Access Web Host Manager, or WHM?
Access WHM by visiting https://your-server-hostname:2087 and logging in with root or reseller credentials. If port 2087 is blocked, use the service...
VpsTaking a backup you can actually restore from
A working backup needs more than website files: databases, email, cron jobs, environment files and SSL certificates all have to come with you. This...
HostingWhat is Softaculous?
Softaculous is a commercial auto-installer integrated into cPanel that automates the setup of web applications like WordPress. It handles database ...
EmailHow to set up your Hostworld email in Mozilla Thunderbird
This guide walks you through adding your Hostworld mailbox to Mozilla Thunderbird using IMAP and secure encryption. It covers the exact server sett...
AccountI no longer have my Two-Factor device and/or backup code
If you have lost the device or backup code for two-factor authentication, you can regain access to your account using your backup code, or contact ...
HostingHow to manage email filters in cPanel
Email filters in cPanel let you sort incoming mail by rules you define. You can create filters for a single mailbox or apply them globally to all m...
VpsWhy DDoS protection is UK only
Our free DDoS protection uses Arbor filtering on the UK network only. New York VPS plans do not include in-line mitigation. This guide explains wha...
VpsWhat you can realistically self-host on each VPS size
A practical guide to sizing a VPS for self-hosted applications. Shows RAM and disk footprints for common tools, explains memory limits and OOM kill...
VpsSelf-hosting Nextcloud on a VPS
Self-hosting Nextcloud on a VPS gives you private file storage and sync under your control. This guide covers installing the web stack, database an...
VpsChoosing a location, and moving later if you get it wrong
Choosing the right VPS location means placing your server close to where most of your visitors are. If you pick the wrong region, you can move your...
DomainsLocking a domain against transfer
A transfer lock blocks inter-registrar transfers by setting clientTransferProhibited status at the registry. Enable it in your registrar's control ...
VpsWhere your data lives, and why it matters legally
Where your server sits matters legally if you hold UK customer data. This guide explains UK GDPR restricted transfers, when the UK-US Data Bridge a...
VpsDoes the distance to your visitors actually matter?
Distance sets a hard floor for latency because light travels at a fixed speed through fibre. A single round trip between the UK and US takes around...
DomainsRegistrant details, and who can see them
Every domain needs a registrant record with real contact details that prove legal ownership. The public sees limited information: core domain data ...
VpsKeeping a backup somewhere other than your server
Backups stored on the same server fail with it. Learn why you need an off-site copy, how to automate encrypted backups to remote storage, and how t...
DomainsWhich domain variants are worth registering
Most small UK businesses need their main brand in .co.uk or .uk, the matching .com, and one or two obvious misspellings. This guide explains which ...
DomainsAuto-renew, and why to leave it switched on
Auto-renew prevents your domain from accidentally expiring and taking your website and email offline. This guide explains what happens when a domai...
DomainsDomain forwarding
Domain forwarding sends visitors from one domain to another using HTTP redirects. The guide explains how to configure redirects in cPanel, why DNS ...
DomainsThe expiry, grace and redemption timeline
When a domain expires, you enter a grace period where you can still renew it, usually at normal cost. If you do not act, the domain moves through r...
HostingRestoring a whole site
When a site breaks, you can restore it from backup by choosing a restore point that predates the problem, then restoring both files and database fr...
VpsTaking a snapshot before a risky change
Before you upgrade or reconfigure your server, take a snapshot to protect against mistakes. This guide covers Virtualizor backups and on-guest snap...
VpsWhat breaks when you leave CentOS 7, and how to fix it
CentOS 7 reached end of life in June 2024. This guide covers the breaking changes you will hit on AlmaLinux 9 and Ubuntu 24.04, including PHP 8 err...
Showing 144 of 196
Looking for a quick answer rather than a guide? The knowledge base covers cPanel, WHM and account tasks.