Guides
Step by step guides to hosting, servers, domains and email, from the company that runs them.
How to check or change Server Time via WHM Root?
Learn how to check your server's current time and time zone in WHM, synchronise the clock with a time server, and change the time zone if needed. T...
HostingMoving a cPanel site to a VPS
Learn how to move a cPanel-hosted site onto your own VPS, whether you have root access or not. This guide covers the full backup process, restorati...
SecuritySetting up an alert for when your server goes down
Set up external HTTP and port monitoring to catch outages before customers report them. Add local disk and certificate checks to prevent failures. ...
SecurityReading your server logs when something looks wrong
When something goes wrong on your Linux server, knowing which logs to read and how to filter them saves troubleshooting time. This guide covers the...
SecurityWhat DDoS protection covers, and what it does not
Hostworld's UK VPS network includes always-on DDoS filtering that stops volumetric network floods before they reach your server. This guide explain...
VpsSizing a VPS when moving from shared hosting
Sizing a VPS correctly means reading your actual resource use in cPanel and converting CPU, memory, disk and bandwidth into VPS specifications. Con...
HostingThe signs you have outgrown shared hosting
Shared hosting slowness is usually caused by unoptimised code, plugins or database queries, not plan limits. This guide shows you how to check actu...
HostingReading your cPanel resource usage: EP, NPROC and IOPS
CloudLinux resource limits in cPanel control how much of your server you can use. This guide explains each metric in plain terms, shows you which l...
EmailSetting up email on your own domain
Learn how to create email addresses at your own domain name using cPanel, Microsoft 365 or Google Workspace. This guide covers choosing a provider,...
AccountHow can i receive a refund
Refunds are processed on request through a billing ticket in your account. Eligible services include selected web hosting on first purchase within ...
VpsResolving this site cannot be reached or dns_probe_finished_bad_config error within a windows vps
The DNS_PROBE_FINISHED_BAD_CONFIG error occurs when your Windows VPS cannot resolve domain names due to DNS misconfiguration. This guide walks thro...
VpsHow to check whether the vps status is online or offline
This guide shows you how to confirm whether a VPS is online or offline by checking Virtualizor, testing network connectivity with SSH, opening a VN...
VpsNetwork speed limits and bandwidth usage
Set network speed limits on your VPS at the platform level through Virtualizor or inside the guest OS using Linux traffic control tools. This guide...
VpsIpv6 support
IPv6 on a VPS requires three things: an IPv6 address and default route, firewall configuration, and DNS AAAA records. This guide covers configurati...
VpsResetting the root password on your VPS
Learn how to reset your VPS root password using Hostworld's Virtualizor panel, the HTML5 VNC console, or recovery mode if you cannot log in. Instru...
VpsWhat backup options do you provide
Hostworld includes automatic backups on all shared, reseller, WordPress and VPS hosting plans. Shared hosting gets daily off-site backups via JetBa...
WindowsConverting Windows Server from evaluation edition
Windows Server evaluation editions shut down regularly after expiry. Use the DISM Set-Edition command with a retail or MAK product key to convert t...
VpsRebooting or force-stopping your VPS
This guide covers graceful reboots, force-stopping unresponsive VPS instances, and using the Virtualizor console when SSH is down. Learn the safest...
AccountPaying by DirectDebit
Direct Debit lets you pay invoices through GoCardless, SEPA Direct Debit or manual bank transfer. Processing times vary from a few days to 14 busin...
VpsInstallation of WHMCS ResellerWorld VPS module
This guide walks through installing and configuring the Virtualizor Cloud module in WHMCS. You will upload module files, add your Virtualizor maste...
HostingHow to install cPanel?
A complete guide to installing cPanel and WHM on a fresh Linux server. Learn the essential pre-installation steps, how to run the official installe...
VpsWhere can I administer my server?
Your VPS is administered in two places: Virtualizor in your Hostworld account for power, console and OS rebuilds, and SSH inside the server for sys...
AccountDelegating access to your hostworld account
You can invite team members to access your Hostworld account with tailored permissions. Send an invitation via email, let them accept the one-time ...
VpsUsing Two Factor Authentication
Two factor authentication adds a second layer of security to your hosting account and VPS. This guide shows you how to enable 2FA in the Hostworld ...
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