WHM — How-To Guides

Can I provision VMs remotely using WHMCS?

If you wish to connect your own copy of WHMCS to our VPS provisioning server you can do so by downloading the WHMCS Module for Resellers here: https://www.virtualizor.com/docs/billing/whmcs-module-for-resellers/ – from t…

Configuring your backups

You should configure your backups within our JetBackup system. This must be done for each account that you hold with us. 1. When you first login to cPanel select the “GDPR Compliance” icon: 2. You will then be advised to…

How do I create a cPanel account?

If you’re a hostworld reseller hosting customer and want to create a cPanel account, login to WHM using the link sent to you in your welcome email. Once logged in, on the left hand menu expand ‘Account Functions’ and the…

How do I create a VM on my reseller package?

Within your services section of our portal, scroll down until you see the VM administration interface which looks like this: Select the “Launch Instance” menu option and then complete the fields as directed depending on…

How do I modify an account through WHM?

If you want to swap packages for an account or want to manually modify the amount of storage space or bandwith an account has access to then you can use the “Modify Account” option. Step 1. Type “Modify an Account” into…

How do I suspend an account through WHM?

If you need to suspend a certain account on your reseller you can do so by typing “Manage Account Suspension” in the search box to the left of WHM. Clicking on the link will bring up a box that lists all the websites on…

How do I terminate an account through WHM?

If you want to completely remove an account from your reseller you can type “Terminate an Account” into the search box to the left of WHM. This will take you to a page with a big box in the middle of it where you can hig…

How to Access Web Host Manager, or WHM?

WHM or Web Host Manager is a reseller end control pane. It allows you administrator access to the back end of cPanel. After you placed an order and made a successful payment, you will receive a welcome email containing l…

How to change the default nameserver from the WHM Root account?

You can change the default nameserver of your server from your WHM Root Account. Note: Root Access is required. You cannot access it from the WHM Reseller Account. 1. Login to your WHM Root Account. 2. Go to Server Confi…

How to change the login theme of cPanel/WHM/Webmail from WHM Root?

You can change the default login theme for users, which displays when they log into cPanel, WHM, and webmail. 1. Login to your WHM Root Account. 2. Go to Server Configuration >> Tweak Settings or type Tweak Settings in t…

How to change the password of the WHM Root Account in WHM?

You can change the root user account password from WHM. 1. Login to your WHM Root Account. 2. Go to Server Configuration >> Change Root Password or type Change Root in the search box, and the option will appear. Click on…

How to check or change Server Time via WHM Root?

If you wish to change your server time, you can easily do it from your WHM Host Manager. 1. Login to your WHM Root Account. 2. Go to Server Configuration >> Server Time or type Server Time in the search box, and the opti…

How to create a Feature list in WHM?

You can add a Feature List from your WHM Account. Feature lists allow you to provide a customized plan with specific features only. 1. Login to your WHM Account. 2. Go to Packages >> Feature Manager or type Feature Manag…

How to Create a New Account in WHM?

To create a cPanel account, you need to create at least one hosting package from WHM. You can easily create a package from the Add a Package option in WHM. 1. Login to your WHM Account. 2. Go to Account Functions >> Crea…

How to Create/Add a package in WHM?

You can create Predefined packages in WHM for automation purposes or to make it easy for you. 1. Login to your WHM Account. 2. Go to Packages >> Add a Package or type Add a Package in the search box, and the option will…

How to Delete a package in WHM?

You can remove the package of your account, or should you have root access. You can also remove the packages of other users from WHM. 1. Login to your WHM Account. 2. Go to Packages >> Delete a Package or type Delete a P…

How to Disable features that cannot be overridden by another feature list from WHM Root?

Root Access is Required. You cannot access it from WHM Reseller Account. Do you wish to disable cPanel account features that cannot be overridden by another feature list so your client/reseller cannot enable that feature…

How to Edit a hosting package in WHM?

You can edit the hosting package of your account, or if you have root access, you can also edit the package of other users from WHM. 1. Login to your WHM Account. 2. Go to Packages >> Edit a Package or type Edit a Packag…

How to Enable/Disable Features of cPanel account from WHM?

You can enable/disable features of your customers’ cPanel account from WHM. Follow this tutorial if you do not want to provide access to PHP Setting, SSL, or anything else. 1. Login to your WHM Account. 2. Go to Packages…

How to force cPanel users to change their passwords using WHM?

Do you want to force your cPanel users to change their passwords after login? If so, follow this tutorial. 1. Login to your WHM Account. 2. Go to Account Functions >> Force Password Change or type Force Password in the s…

How to install cPanel?

Everything you need to know about installing cPanel cPanel is the most popular hosting control panel in the web hosting industry. One of the many reasons why it is so popular is due to its straightforward and easy instal…

How to Limit Bandwidth Usage of cPanel user from WHM?

Do you want to limit the bandwidth usage of a cPanel user? Or is it the case that your bandwidth is limited, and you need to increase it? A WHM user can modify the cPanel account’s bandwidth, and a Root user can modify t…

How to Remove a feature list from WHM?

You have a feature list that you do not need, and you wish to remove it? You can follow this tutorial to do it. 1. Login to your WHM Account. 2. Go to Packages >> Feature Manager or type Feature Manager in the search box…

How to set your Custom/Private Nameserver in WHM?

You can set your custom/private nameserver from WHM. 1. Login to your WHM Account. 2. Go to Server Configuration >> Basic WebHost Manager® Setup or type Basic in the search box, and it will display the Basic WebHost Mana…

How to Unsuspend cPanel user from WHM Account?

You can unsuspend cPanel accounts from WHM. Follow this tutorial to unsuspend your cPanel user. 1. Login to your WHM Account. 2. Go to Account Functions >> Manage Account Suspension or type Manage Account in the search b…

JetBackup – What is it and how do I use it?

JetBackup is the software that we use to back up our servers to our disaster recovery server located in a remote facility. JetBackup does not give you the ability to download a copy of your site as it is right now and on…

Where can I administer my server?

Once you have a VPS service active with us you can head over to: https://portal.hostworld.uk/clientarea.php?action=services Within this section of our portal you will be able to select your VPS server and then you’ll ent…